Issue - meetings

Background:

This report sought permission to commence the procurement of a service provider to deliver the Housing Landlord Service Estate Services function (Caretakers).

It was explained that one of the key priorities of the housing service in Medway was to provide high quality cost effective services and, as a landlord, Medway Council had a duty to ensure the communal areas of its housing stock were kept tidy and safe.

The estate service function (caretakers) was subject to charges that were applied via tenant rent accounts and leaseholder service charge accounts. It was noted that all leaseholders were notified in August 2014 of Medway’s intention to start this procurement process. Further notices would be issued following receipt of the final tenders in March 2015 and leaseholders would be ultimately advised which supplier had been awarded the contract. Tenants and Leaseholders would also be consulted on the development of the specification and the chairman of the Estate Services Forum would also represent residents on the interview panel.

The report had been approved for submission to Cabinet after review and discussion at the Regeneration Community and Culture Directorate Management Team Meeting on 25 September 2014 and Procurement Board on 8 October 2014.

An exempt appendix contained key financial analysis information.

Reasons:

Approval of the tendering of this service contract will provide a quality service and value for money for tenants and improve the customer satisfaction level for the overall landlord housing service.