Issue - meetings

Background:

This report summarised the performance of the Council’s key measures of success for 2013/2014 as set out in the Council Plan 2013/2015.

The report provided a summary of performance against the Council’s four priorities and two values together with examples of success, customer perception and, where available, benchmarking information.

The report noted that over half of the Council’s key measures of success (60%), where targets had been set and reported on a quarterly basis, were achieving target. This was slightly lower than last quarter (62%) but higher than quarter one (48%). 45% of key measures had improved since the previous quarter, which was lower than the 53% recorded in quarter two but compared favorably with the 38% recorded in quarter one. 53% of our key measures have improved over the long term (previous 4 quarters).

The report also noted that 29% of the key measures were significantly under performing compared with 25% in quarter two and 40% in quarter one.

The Cabinet accepted this report, as set out within Supplementary Agenda No. 2, as urgent to enable Members to receive and consider the latest performance monitoring information at the earliest opportunity.

Reasons:

Regular monitoring of performance by management and Members is best practice and ensures achievement of corporate objectives.