Decision Maker: Cabinet
Decision status: Decision made
Is Key decision?: Yes
Is subject to call in?: Yes
This report proposed a number of options for
the negotiation stage for the contract for First Point of Contact
services.
The Cabinet stated that it was committed to
improving First Point of Contact and that officers continue to
explore options for reducing costs below the additional
£1.185m shown, as part of the budget setting process.
The Cabinet agreed that the appointment of a Programme Director,
Change Management, is deferred until the budget setting process is
complete.
These decisions will allow the Cabinet to
determine the Council's priorities when the budget is
set.
Publication date: 25/11/2003
Date of decision: 25/11/2003
Decided at meeting: 25/11/2003 - Cabinet
Effective from: 05/12/2003
Accompanying Documents: